Shipping policy
Shipping Policy
All Box H Enterprises products are made to order and shipped directly from our production partners.
Free Standard Shipping
We offer FREE standard shipping on orders within the United States.
Processing Time
Because our products are made especially for each order, please allow time for production before your order ships. Most orders are produced within a few business days.
Estimated Delivery
Most U.S. orders arrive approximately 5–8 business days after shipment. Production time is additional. Delivery times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances outside our control.
Tracking
When tracking is available, you will receive shipping confirmation and tracking information after your order has shipped.
Multiple Packages
Products may be produced by different fulfillment facilities. If you order multiple items, they may arrive in separate packages or at different times at no additional shipping charge.
Incorrect Addresses
Please make sure your shipping address is correct before placing your order. Customers are responsible for providing an accurate and complete delivery address.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us through our Contact page with your order number and details about the issue so we can assist you.